Shipping Costs and Delivery Times

The shipping cost and the time of delivery depends on the destination and the type of order you have selected.
The shipping costs are free for standard mail deliveries within Spain, and for the rest of the world it starts at a certain amount.

DestinationServiceCost*Estimated delivery**
Peninsula of Spain and the Balearic IslandsStandardFree3-4 days
Seur6,00€
(Free for purchases over 100€)
1-2 days
Canary Islands, Ceuta and MelillaStandardFree3-4 days
PortugalSeur7,00€
(Free for purchases over 100€)
1-2 días
EuropeStandard9,00€
(Free for purchases over 150€)
4-7 days
Seur15,00€
(Free for purchases over 150€)
3-4 days
Rest of the worldStandard15,00€
(Free for purchases over 200€)
7-10 days

* VAT included
** Estimated delivery dates are calculated on weekdays.

Import duties, excise duties and similar destination with regard to the importation of products, involving purchases from outside the EU and regions such as the Canary Islands, Ceuta and Melilla will be at the buyer’s responsability. Thus, once the goods are at the customs of these countries / regions, Igochi won’t responsible of the payment of such costs or delays resulting from immobilization by customs.

Please note that orders made after 1 PM (GMT +1) on Friday and on  Saturday or Sunday will be prepared to be shipped on Monday of the following week. Local public holidays may also cause delays in delivery.

Once the order is completed, you will receive an email confirmation with a summary of the purchase. You can check the status of your order on "My Account" on the upper part of our online shop anytime. Register your purchase and you’ll receive a new e -mail with a link to track the shipment and pinpoint their location at any time. If you have not received this e –mail, please contact our customer service via our Contact page.

The shipment of the items is subject to their availability at the time of the order. In case we are run out of stock, we will contact you immediately to offer a new delivery or  to give you a refund of any amount that has been paid.

Envio como regalo

Sending Gift

We can send your order to an address different from the billing address. The invoice including the price will be sent to your email address as well as at the delivery address  with a delivery note but without mentioning the price, so that you can directly send your order as a gift. Please, just uncheck the "Use the same address for billing" in the buying process and add a new address option.

 Tarjeta dedicatoria

 

Greeting Card

In the purchasing process, you can include a greeting card where you can express what you want with a text. We will prepare this card and include it in the packaging as a pleasant surprise at no additional cost.

 

 

Packing

All items purchased on the online shop Igochi are sent with their original packaging, taking care of every detail. All products are in an organza bag wrap with silk paper and placed inside an Igochi box. The choice for gift wrapping is left to the customer (no extra charge). Then, the packet is delivered in a mailing envelope.